JUST IN: Government directs submission of citizen service delivery charters to the Ombudsman 

  The Executive Office of the President, through the Chief of Staff and Head of Public Service Felix Koskei, has directed all Principal Secretaries, Accounting Officers, County Secretaries, and County Heads of the Public Service to immediately submit their Citizen Service Delivery Charters to the Commission on Administrative Justice (the Ombudsman). The directive, outlined in a
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