JUST IN: CA Officials Grilled Over Expiring Data Bundles and Consumer Protection 

  Officials from the Communications Authority (CA) faced questions over the practice of charging Kenyans for unused data bundles that expire quickly, raising concerns that internet service providers (ISPs) might be exploiting consumers without facing penalties. During an appearance before the National Assembly’s ICT Committee, CA representatives were asked to explain what measures the Authority has taken to protect consumers from data bundle expirations and internet service disruptions. Committee Chair John Kiarie, the Dagoretti MP, expressed concern about the lack of no-expiry policies for data bundles. “If radio stations can address quality of service issues, why aren’t ISPs doing the same
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